Abstract: By immersing trainees in a virtual space and conducting customer service training with customer avatars, physical training facilities are no longer required and customer service training ...

Berks County-based Tower Health is laying off more than 100 nurses and health care workers and cutting services at Pottstown Hospital in Montgomery County, Pennsylvania. On Monday morning, staffers, ...

Braving the cold and braced against the wind on a chilly autumn morning, nurses and healthcare workers at Pottstown Hospital stood out front of the institution on Monday to call for an end to planned ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

George Washington University (GWU) Hospital reached a settlement with the D.C. attorney general’s office over alleged illegal payment policies against recently hired nurses. D.C. Attorney General ...

Businesswoman and philanthropist, Mrs Folorunso Alakija, has officially handed over the Modupe and Folorunso Alakija Medical Research and Training Hospital to the management of Osun State University, ...

Accra, Oct 27, GNA -The Greater Accra Regional Hospital, (RIDGE Hospital) as part of this year’s Customer Care Week celebrations, has recognised its clients and staff for their contributions to ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

SEKIYAMA TRAINING AREA, Japan — A U.S. Army tent hospital treated more than 160 simulated casualties during Orient Shield, a nine-day trilateral exercise that wrapped up Wednesday in central Japan, ...

CHESTERFIELD COUNTY, Va. (WRIC) — A 19-year-old Little Caesars employee was arrested after police say he got into a fight with a customer that put said customer in the hospital. At about 5:45 p.m. on ...

Chris Froome, the four-time winner of the Tour de France, was airlifted to hospital on Wednesday following a serious training crash. Froome, who currently races for Israel–Premier Tech, is in stable ...

Background: In the healthcare service industry, patient complaints serve not only as a critical metric for assessing hospital service quality but also as a fundamental driver of high-quality hospital ...